Instructions for downloading and changing your virtual background. Restoring and Moving Zoom Cloud Recordings.If you have an existing Zoom account, it will automatically be migrated to the UMB-sponsored account the first time you log in using your UMID and password. Get Started Using Zoom How to Access Zoom Important note: If you have existing Zoom add-ons (in your personal Zoom account) such as Webinars or additional storage, these add-ons must be purchased by your department “before” your account is moved over to Zoom. This will send any remaining unused balance back to your credit card on file with Zoom. While going through the options, please select the option to return refunds to you. If you decide to move your Zoom account over to UMB’s Zoom account, you’ll need to contact your respective Helpdesk to receive an invitation to UMB’s Zoom account.This is the only option available if you would like to continue using your UMB email address with Zoom. Here are your options: 1) You may change your email address on your “personal” Zoom account to use a non-UMB email address (such as or or 2) You may request to move your Zoom account over to UMB’s Zoom account (account #53487283). If this is the case, you’ll be required to make a decision.
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